Walmart intends to take advantage of expanded high-tech systems to be able to “pick and pack” grocery orders faster while customers e-shopping desire is expected to go on even after the pandemic. The first system, Alphabot, tried out in New Hampshire store in 2019, was a success. The retailer was able to get orders and offer groceries to the customers in an hour.
Automation is on the agenda of the retail company, which is going through trial and error with technologies from companies like Alert Innovation. However, the retailer hasn't mentioned the exact number of stores, where the technology will be used. It’s also not certain what the investment will be like.
With this initiative, the Walmart’s customers will be able to experience comfort in ordering and receiving their groceries.